FAQ
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No-contract service
We may ask you to sign a services agreement upon approval of quote, but we do all work on a no-contract basis. We invoice when work is completed or, with mowing, on a monthly basis.
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Mowing
Our mow price is the cost per visit. During certain times of year with thick lawns, we may need to mow weekly instead of every 2 weeks. During slow-growing times of year, we offer the customer a choice of skipping a mow if we feel it doesn’t need it and won‘t grow too much before the next cut.
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Maintenance
Our maintenance visits generally include weeding beds, light shrub trimming, leaf removal and basic tidying. We prioritize based on time available. Some customers prefer to get out in the yard themselves so they choose a shorter, less costly visit just to get a little help with upkeep. Other customers prefer to pay for a more comprehensive monthly visit. We generally don’t include large-scale pruning visits or mulching in the maintenance visits; we offer a separate quote for these. Our prices are based on an average visit time to allow us to make slightly longer visits during the high-maintenance times of year and slightly shorter visits during the lower-maintenance times.
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Invoicing
Customers may pay with a free bank transfer via QuickBooks online or mail a check. There is an additional fee if paying with credit card.
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Design
Our design process begins with a yard walk-through with the customer, discussing uses for the space, customer preferences, and design constraints. From this, we build the design. The design package we provide consists of a hand-rendered sketch, a plant and design guide, and a labor and materials estimate for the install. Some customers purchase only the design package, as they prefer to do the install on their own. We are also open to providing customers with an install based on phases completed over time.
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Other Jobs
We offer leaf removal, mulching, cleanup, and shrub pruning. We do not offer lawn treatments.